Reference

How We Handle Your Information

When you open an account and fund it through DANA, OVO, or GoPay, we collect the information needed to verify your identity, process your deposits, and keep your account secure.

Account verificationPayment processingSecurity monitoringContact recordsDevice information
jaya88 How We Handle Your Information
DATA PRACTICES

How We Protect Your Information

We encrypt your connection using SSL when you log in or make a deposit. Your password is hashed and never stored in plain text. Payment details are handled by your wallet provider — when you send from DANA, OVO, or GoPay, we receive only a transaction reference and the amount, not your full wallet credentials. We monitor login patterns to flag unusual access and may ask you to verify your identity if we detect a login from a new device or location.

Encryption

Your connection to our platform is encrypted with SSL. Account credentials are hashed before storage. We do not store your DANA, OVO, or GoPay PIN or full wallet details.

Access Control

Only authorized support and security staff can view your account information, and access is logged. We review access logs regularly to ensure data is handled according to this policy.

Transaction Records

We keep records of your deposits, withdrawals, and game activity to resolve disputes and meet legal record-keeping requirements. You can view your transaction history in your account dashboard at any time.

Your Rights

You can request a copy of the data we hold, ask us to correct inaccurate information, or request deletion where local law permits. Contact support with your request and we will guide you through the verification process.

POLICY QUESTIONS

How to Reach Us About Your Data

If you have questions about this policy, want to review the information we hold, or need to update your details, contact us through the support channels below. We aim to respond to data requests within a few business days.

Live Chat Open the chat panel from your account dashboard. Our support team can confirm what data we hold and guide you through update or deletion requests where permitted by law.
Email Support Send your data request to the support email listed in your account settings. Include your registered name and account reference so we can verify your identity and process the request securely.
Account Settings Log in and navigate to your profile page to review and update your contact details, communication preferences, and linked payment methods directly without waiting for a support reply.

Privacy Policy FAQ

We collect your name, contact details, date of birth, and the payment method you choose — DANA, OVO, or GoPay. This information is used to verify your identity, process deposits and withdrawals, and comply with local requirements.

We share only what is necessary with payment processors to complete your transactions and with support staff when you contact us. We do not sell your data to advertisers or marketing companies.

Active account records are kept while your account is open. If you close your account, we archive the data for the period required by local law, then delete it unless we are required to retain it longer.

Yes. Contact support and request a copy of your data. We will verify your identity and send you a summary of the information we hold within a few business days.

Log in to your account settings to update contact details and payment methods. For deletion requests, contact support — we will guide you through the process and delete your data where local law permits.

This policy applies only in regions where our services are available and where local law permits online gaming. If you are in a restricted region or if local law changes, access may be limited or unavailable.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.